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Customer Service Software ~ http://www.astutesolutions.com/ - DetailsManage all customer interactions—phone, email, chat, and Web—through a single, intuitive interface with Astute Solutions’ ePowerCenter. This award-winning customer service CRM solution helps businesses reduce the costs of customer interactions and issue resolution while improving customer satisfaction and enhancing the customer experience. Additionally, our RealDialog Agent Assist solution delivers fast and accurate answers and information to your agents for assisting your customers via phone, email, chat, and social media.